Returns & Refunds policy

Last updated: January 1, 2025

At Bond, we are committed to providing a meaningful and personalized experience to help you improve your relationships. Below is our Refund Policy, which outlines the terms for refunds related to the use of our services.

1. No Refunds After Purchase

Once you have purchased a subscription or allowed your free trial to transition into an auto-renewing subscription, no refunds will be provided. We encourage you to make full use of the 7-day free trial to explore Bond and its features before your subscription begins.

2. Free Trial Period

Bond offers a 7-day free trial for new users to familiarize themselves with our services. During this period, you can cancel at any time without incurring charges. If the trial period ends without cancellation, your subscription will automatically renew, and charges will apply. Once the subscription is active, the "No Refunds" policy will take effect.

3. Refunds for Technical Errors

If you encounter technical issues directly attributable to Bond that prevent the app from functioning as intended, you may be eligible for a refund. To request a refund in such cases, please contact our support team at [Insert Support Email] with a detailed description of the issue.

4. Exceptional Requests

For any exceptional refund requests not related to technical issues, we will review each case individually. Please note that the maximum response time for such inquiries is 3-6 months.

5. Apple’s Refund Policy

Since Bond subscriptions and payments are processed through Apple’s App Store, any refund request will be subject to Apple’s Refund Policy. If Apple determines that a refund is warranted, their decision will override Bond’s refund policy. You can find more details about Apple’s refund policy and submit a refund request via the App Store at:
Apple Support - Request a Refund

6. Contact Us

For any questions or concerns regarding this policy or to request a refund for eligible cases, please reach out to us at:
[Insert Support Email]

Note: This policy is designed to comply with the guidelines set forth by Apple and may be updated from time to time. By using Bond, you acknowledge and agree to this Refund Policy.